Shipping and returns

 

SHIPPING INFORMATION

We get so excited whenever you place an order and we’ll do everything we can to ship your order as fast as possible. After your order is shipped, we’ll send you an email with your tracking information. Delivery time is usually 3 to 5 working days for all items in stock. The shipment is delivered with PostNord at a parcel pickup location that you have chosen, or at your home address.

For shipping to Denmark
When you order for more than 300 DKK and choose to collect your package at a local pickup location, we can offer you free shipping. In generel our shipping rates to Denmark is a flat rate of 25 DKK when you choose to collect your package at a pickup location, and 49 DKK when you choose home delivery.

International shipping
At the moment we offer shipping to all countries within the EU at a shipping fee of 16 euros.


RETURN POLICY

Your happiness is important to us, so of course you can return the items, if you regret your order. All you have to do is send an email to our customer service team at hey@daiiys.com within 14 days from when you’ve received the package. In order to receive a full refund we must receive all items in new and unused condition. Please notice that you will pay for the shipping cost when you send your package back to us.

Send the item to:

Daiiys ApS
Fynsvej 17
4600 Køge
Denmark

Please note that we do not receive packages without shipment or packages sent per Collect on Delivery (COD).

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