Terms and Conditions

 

GENERAL INFORMATION

Legal name: Daiiys ApS
Legal entity: Anpartsselskab (ApS)
VAT registration no.: 38699237
Address: Fynsvej 17, 4600 Køge, Denmark
Email: hey@daiiys.com
Phone number: (+45) 88 63 80 10

Our website, found under the url www.daiiys.com, operated by Daiiys ApS (“daiiys”) is registered to Fynsvej 17, 4600 Køge, Denmark (company number 38699237). All references to “we”, “us” and “our” shall be deemed to be references to daiiys and references to “you” and “your” shall be deemed to be references to persons placing an order via this website.

The following terms and conditions apply to all use of the daiiys website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.


PRICES AND PAYMENT

The price of a product is the price (s) listed at the time when you order at www.daiiys.com. The price for delivery is stated on your order and the total price for your order is shown in the order confirmation. All orders are subject to product availability and acceptance by daiiys. The price and availability of goods are subject to change without notice. All prices are incl. VAT and other taxes. Daiiys are under no legal obligation to honour a price displayed in error, and daiiys will act immediately to correct any error identified.

When placing an order, you agree that all details you provide to www.daiiys.com for the purpose of purchasing goods are accurate and complete. Your contract for purchases made through www.daiiys.com is with Daiiys ApS and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.

Every care is taken to ensure that the description, specification and pricing of all products shown on our website is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product. The colour reproduction of each product is a close representation, however, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

Payment can be made by either Dankort, Visa, Mastercard, Maestro or JCB. The payment is handled by an authorized and certified payment module provider to protect your credit card information. It means that your payment information is encrypted, so neither www.daiiys.com or anyone else can access your credit card information. Payment by card charges a transaction fee corresponding to the rates set by Bambora Online ePay. It is not possible for the payment provider nor www.daiiys.com to withdraw a larger amount than you have approved at the time of purchase. The amount will be charged when the item is shipped.

DELIVERY

Products are shipped to all of Denmark, Greenland, Iceland, the Faroe Islands, Sweden and EU member countries. The shipment is delivered with PostNord at a parcel pick-up point that you have chosen, or at your home address. Delivery time is usually 3 to 5 working days for all items in stock. Daiiys ApS has the responsibility for the goods until you have received them. 

For shipping to Denmark
When you order for more than 300 DKK and choose to collect your package at a local pickup location, we can offer you free shipping. In generel our shipping rates to Denmark is a flat rate of 25 DKK when you choose to collect your package at a pickup location, and 49 DKK when you choose home delivery.

International shipping
At the moment we offer shipping to all countries within the EU at a shipping fee of 16 euros.


CANCELLATION

As an EU consumer you have up to 14 days from the day after you receive your order to cancel and return goods you have ordered from us. To exercise this right, the goods cannot have been used and must be returned in the same condition as you received them in.

You can cancel your contract for sale of goods from us by contacting our Customer Services team by phone, email or post. You will have to bear the direct cost of returning the goods and they must be returned within 14 days from the day on which you receive your order. If you cancel your order we will reimburse you within 14 days from when we receive the goods back. You cannot cancel your order by simply refusing to receive the order without giving us notice of your wish to cancel the order. We may make a deduction from the reimbursement for any ‘diminished value’ of goods e.g. tried products or broken packaging. We will make the reimbursement using the same means of payment as you used for the initial transaction.


RETURNS POLICY

Returns will be accepted within 14 days of receipt, where goods are returned in perfect condition and where possible in their original packaging with all tags attached. For full details, please refer to our Shipping & Returns page.


WARRANTY

When you shop at www.daiiys.com, you have 24 months of warranty. This means that you can either get the item with the defect repaired, exchanged to a new one, your money back or a discount in the price, depending on the specific situation. It is a requirement that the complaint is justified and that the defect has not arisen as a result of improper use of the product or other damaging behavior. You must communicate your wish to exercise your right to warranty within “reasonable time” after you have discovered the defect of the item. If you communicate this within two months after the defect has been discovered, the complaint will always be timely. If your claim is warranted, we will refund your (reasonable) shipping costs. The item must always be returned in proper packaging and remember to receive a receipt for shipping so that we can refund your shipping costs.


SEND THE ITEM TO:

Daiiys ApS
Fynsvej 17
4600 Køge
Denmark

When you return the item, please describe the problem as detailed as possible. We do not receive packages without shipment or packages sent per Collect on Delivery (COD).

INVITE FRIENDS

The Invite Friends Referral Programme at daiiys.com is a promotional offer. When you help us spread the
word about us, we’re happy to reward you with a 10 % discount code for your next purchase.

Requirements
For each friend you invite, who creates an account and makes their first purchase at daiiys.com, you will
 receive a 10 % discount code. It is a requirement that your invited friend(s) is a new member at daiiys.com 
and live in a different household than you. It means that this offer excludes returning or existing daiiys
 members.

How it works
In order for this to work, it is important to notice that your friend has to use the referral link from you when
they sign up and makes their first purchase. If your friend does not click on the link from your invite, we
 cannot track the referral and thereby we cannot send you the discount code. The only way we can identify
 that the purchase was a direct result from your referral is when your friend clicks on the link you have sent.
 There is no limit to how many discount codes you can earn, it depends on how many friends you invite who
 signs up and makes a first purchase. However, it is only possible for you to use one discount code per
purchase. Your discount codes expire after 12 months. You can keep track on your referral discount codes 
by signing in to My Account on daiiys.com.

Please note
Discount codes have no cash value by themselves and they can only be used in connection with a purchase 
on daiiys.com. You may not use spam or send unsolicited emails to people that are not your friends or family members in
 order to collect discount codes. Discount codes are issued to a single daiiys.com account member at our
 discretion and cannot be transferred between accounts or between users. It is not allowed to share your
 discount codes with others by posting them on message boards or other online sites.

We reserve the right to limit or cancel your discount codes if we determine that you have violated these 
Terms of Service, including through fraudulent or misleading referral activity. Examples of this is by using 
multiple email accounts or email addresses, spamming invites to people you do not have a personal
 relationship with, by using fake names, impersonating another person or otherwise providing false or
 misleading information to us.

We reserve the right to at any time and without prior notice to you, to change our Terms of Service of this 
referral programme. At any given time, daiiys.com can choose to terminate this promotional programme,
 however your discount codes will still be available for you until they expire.

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